Breaking up (with) the office

The real value innovation is in separating efficiency and socialization from one, single, centralized physical space. Decoupling space from what’s happening in it effectively changes the meaning of office.” Instead of the office,” there is a decentralized network of offices.
Ana Andjelic

Reminds me of Mark Charmer’s Five Kinds of Space (which has disappeared from the internet).

September 24, 2022

What is a TikTok Video?

A TikTok video shouldn’t be thought of as one piece content, but as a series of inputs to be analyzed by the platform’s artificial intelligence — the caption, the hashtag, the length of the video, the audio, the filters used, the comments, the accounts the commenters follow, the accounts you follow, etc. All of it creates branches of recommendations to offer you.
— (Garbage day, Websites are just places to talk about TikTok)

September 24, 2022

What is designing?

John Chris Jones comprehensive definition of design”:

thoughts and actions intended to change thoughts and actions

September 4, 2022 designerlywaysofknowing

The article is a phenomenal example of what I’m going to call business-dude lorem ipsum.” It is filler language that is used to roleplay thought leadership” among those who have nothing to say: the MBA version of a grade-school book report that starts with a Webster’s Dictionary definition.

Charlie Warzel

September 4, 2022

Maybe grids are not always helpful?

Why do designers always talk about grids? Simple answer: they work brilliantly in print design. But the moment you have a screen that can change size, throw your grid system out the window.

Erik Kennedy on his LearnUIDesign blog

August 21, 2022 designerlywaysofknowing

How to tell a story

Every designer should know how to tell a story 1.

The best way I know to get practice at communicating to a group of people is to tutor at university. You have to show up every week for 13 weeks and get a group of people to listen to you. It’s rare that you’ll have a relatively low stakes opportunity for so much practice.

Whether spoken or written, I believe that the only way to get good at telling stories is to tell them. You can’t learn by reading about it or thinking about it. You have to try, fail, think about why you failed, and then try something else. That is, you have to do something else very designerly — you have to iterate.

There’s plenty of advice out there on how to tell stories.

This long article from the NYT is a good repackaging of most of the common advice.

These four points from a post on Jenn Granneman’s blog are a good summary.

I find these short lists unhelpful, but the Granneman’s post has good examples.

  1. Grab their attention
  2. Set the mood
  3. Let them imagine
  4. Use casual, everyday words

Most of the time, in my role, I find myself telling stories in presentations. The best advice I know for doing great presentations comes from Giles Turnbull’s Doing Presentations.

  1. I’m following Danah Abdulla’s Designerly Ways of Knowing↩︎

August 21, 2022 designerlywaysofknowing

Weeknote CW32 (S3E1)

Questions this season are from Question Cards.

Ok, let’s go.

Pre-started a new project with Cryptic Limited to do a real co-design project for people who are ordinarily disadvantaged by some of their legacy services. Very exciting but we have a crunched timeline and budget.

Company names are always made up and change week to week.

A project for Driftonics that was on a low simmer has come to the boil. I’ve roped in two fairly senior consultants to help. They’re doing an awesome job.

Our standardised training program is coming along. The two-hour sessions are almost planned. That only leaves the two-day sessions.

This might be the last week before I go into a month of training delivery for Beedlescape.

Also, went out for lunch with the team a a cool faux-Mexican place. Great vibe but the food was 3.5/5.

What are my expectations?

I expect the coming week to be increasingly busy. That training delivery for Beedlescape is going to need some preparation.

How did it make me feel?

This week felt good. Just busy enough, but with a good variety of things to think about and people to talk to.

What is truly important to me?

Work-wise, the most important thing is to maintain and increase the capability of my team. I’m about to launch a Research Skills program, so expect updates on that in future episodes.

Family-wise, it’s about to get to the pointy end of the year for everyone. The mental-health baseline of the house is going to be important to maintain and sustain.

Which decisions am I not making?

Gosh, question cards. Ask an easy one. I think I’m stalling on making space and time for planning the last third of the year. Sometimes it feels like there’s too much day-to-day to take time for the longer term view.

August 14, 2022 weeknote

The Importance of Storytelling

Every designer should know the importance of storytelling1.

As a designer, you’re always telling stories. Design projects have a beginning, middle and end. We answer the call, we try things, we fail, we overcome adversity and hopefully we succeed.

The challenge, in 2022, is that clients and stakeholders love numbers and efficiency. We stop having narratives and and we start showing graphs. Or we focus on disconnected features rather than a consistent through-line that makes the features make sense.

Clients want numbers, but they remember stories.

  1. I’m following Danah Abdulla’s Designerly Ways of Knowing↩︎

August 13, 2022 designerlywaysofknowing

The Different Typeface Classifications

Every designer should know the different typeface classifications1.

If you’re a designer it might surprise you to know that civilians2 often struggle to tell the different between typefaces. They might be able to tell the difference between Arial and Times New Roman. They probably can’t really tell the difference between Arial and Calibri — and they almost certainly don’t have the vocabulary to say how they’re different.

They might know to make fun of Comic Sans but the difference between Arial and Helvetica is beyond most people, not just civilians.

Anyway, there are two main kinds of type: serif and sans-serif. Those get broken down into sub-types3.


  • Humanist/Old Style type that reference roman lettering” and calligrapic techniques. They key feature is a variable stroke width, similar to what you get when writing with a nib pen.
  • Slab serif/Egyptian/Clarendon type that has, unsurprisingly, serifs that are slabs. I think this is about the fiddly distinction between serifs that look like they came from a pen and those that don’t.
  • Transitional/neoclassical type that is a bit like Humanist styles but is less influenced by how letters are constructed by a person holding pen.


For us to perceive something as perfectly geometric, it’s necessary for the type designer to apply optical corrections. Overshoots, ovals instead of perfect circles, horizontals at 90% thickness of the verticals, crossbars above the midpoint, etc. — From Google Fonts

  • Geometric type is designed based on simple shapes.
  • Grotesque & Neo-grotesque. Apparently grotesque was the first sans-serif style and it was awkward. Neo-grotesque is a tidied up version.
  • Humanist is a classification can apply to sans-serif type as well as serif. Sans humanist type has the same characteristics as serif humanist, no serifs.

  1. I’m following Danah Abdulla’s Designerly Ways of Knowing↩︎

  2. I.E. non-designers↩︎

  3. Totally stealing these definitions from the excellent Google Fonts↩︎

August 7, 2022 designerlywaysofknowing

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