If I could tell you 3 things – notes from a brief career in the public service – disambiguity

Lisa Reichelt's three things senior public servants should know about making better services for end users.

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Advice for creatives

Ten great tips for advertising planners. Generally useful for anyone in a creative profession. My favourites: 1. See the world differently to everyone else 2. Try to be interesting first and right second 4. Read weird shit it always comes in handy 8. Always think and communicate clearly – radical doesn’t mean complicated