Micro-scheduling

David Sparks writes that he’s been hyper-scheduling — laying out every hour of his day. Recently for work I’ve been travelling all over south-east Queensland with a colleague interviewing customers for a client. Sometimes we’re in the client’s office and people come to us but more often we’re going to their homes or some other …

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Work is created in meetings

This is a great analysis of meetings and email by Jason Downs. I used to think that most work arrived by email, but after looking closely at it, it’s clear to me now that the critical point at which work gets created is in meetings. Email, as painful as it is, is really about people …