Research By Design: a very brief literature review

Can you do research by designing? I think it depends on what you mean by “research” and by “designing”. It might even depend on what you mean by “by”. Friedman (2008) doesn’t think practice is research: The notion of ‘research by design’ is [an ill-considered] idea, conflating practice and research in ways that make explicit theory development […]

Background to my talk at UX Australia, 2015

At UX Australia 2015 I presented “What we talk about when we talk about Airport User Experience”. https://speakerdeck.com/benkraal/airport-user-experience Because I was talking about several years of academic research, I promised to provide links to the various papers that my colleagues and I published about airport user experience. The background document is now available.