Lisa Reichelt’s three things senior public servants should know about making better services for end users.
What sort of researcher are you, anyway?
Good short post by Tristan Cooke: What is a Service? pause for a second and try and define a ‘service’. … More
This is not a how-to.
A great post by Pat Thomson on interviewing and the importance of asking how not why.
This is a great video abstract for a CHI’16 paper on how people type by Anna Maria Feit, Daryl Weir and Antti … More
Last week I had the great pleasure of being interviewed by Professor Geraldine Fitzpatrick on the Changing Academic Life podcast. … More
The “digital natives” and “digital immigrants” dichotomy is decreasingly useful if not outright wrong. White and Le Cornu’s Visitors and … More
I’ve been to presentations like this (via Anne)
Via Justin Pickard, in a book called Imagining Classrooms by Vicki Macknight, a few interesting passages on the value of treating … More
A great piece by Stef DiRusso on the value of qualitative data in design