If I could tell you 3 things – notes from a brief career in the public service – disambiguity

Lisa Reichelt's three things senior public servants should know about making better services for end users.

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Advice for creatives

Ten great tips for advertising planners. Generally useful for anyone in a creative profession. My favourites: 1. See the world differently to everyone else 2. Try to be interesting first and right second 4. Read weird shit it always comes in handy 8. Always think and communicate clearly – radical doesn’t mean complicated

The New Liberal Arts

I like the idea of The Liberal Arts. I sometimes say that I studied Computer Science but accidentally ended up with a liberal arts education. Design is supposed to be a new liberal art, too. The great blog Snarkmarket released a book 8 year ago called "The New Liberal Arts". It's kind of like a …