Lisa Reichelt’s three things senior public servants should know about making better services for end users.
Author: Ben Kraal
I'm a Research Fellow at QUT in Brisbane, Australia. I work in People and Systems Lab on various projects to do with how people work and play with designed objects in designed spaces.
Instagram is changing the design of restaurants
Restaurants supply the raw material, and we come in to collect it with a smartphone lens
Good rules for “your” and “my” in UIs
Avoiding “go to your my account” and other awkward phrasings.
On “my” as a UI label
“my” is a bad label for anything in a user interface
A map for these territories: Locating UX research practice by approach and mindset
What sort of researcher are you, anyway?
Neo-Generalist Professionalism
Great review by Simon Terry of Kenneth Mikkelsen and Richard Martin’s The Neo-Generalist.
What is a Service? – Tristan Cooke – Medium
Good short post by Tristan Cooke: What is a Service? pause for a second and try and define a ‘service’. … More
Inevitable 6:30pm nbn congestion is preventing my end-of-week iTunes rental loading.
Who still says dorks?
The creatives used to be the cool kids and the tech guys the dorks. Things have reversed, and similar to … More
Links from last week: 5 Whys
Not root cause analysis, but any one of these might help you think about better questions.
Instagram is getting very aggressive with the algorithmic timeline. I’m seeing things that are a week old.
Sometimes I think about blogging with Jekyll instead of WordPress. But after getting to step 27 in a tutorial, the … More
