Work is created in meetings

This is a great analysis of meetings and email by Jason Downs.

I used to think that most work arrived by email, but after looking closely at it, it’s clear to me now that the critical point at which work gets created is in meetings. Email, as painful as it is, is really about people requesting a response to the fact that work needs to get done; students asking for extensions, colleagues asking about that project you are working on together, program managers asking about that new course design…

Good advice on how to take charge of the meeting/email cycle later in JD’s post, too.

Published by bjkraal

I'm an Experience Designer from Brisbane, Australia. I use design to make better ways for people to work and play.

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